中文版|English
Product Categories:

News
Location:Home > News

USA Amazon wrong again send game machine free of charge to the Wenzhou girl
Publisher:Time:2015-1-29 11:55:03View:

Just willed a Amazon, and self willed. Shortly before the carnival in the overseas shopping festival "black Friday" in the activity, the British youth Robert Quin received 51 parcel Amazon Co mistake. Amazon said, "let you take so many parcels really feel shy, give you trouble. To apologize to those we do not! For you to play!" Now, Zhejiang also has a lucky girl, she received the game xboxone to send the Amazon Co accident. After several rounds of negotiations, this "rich capricious" company said the same thing: "game free."
Just watch a game machine eye
The lucky girl Xiao Zhou, this year 25 years old, is the Wenzhou Yueqing Lecheng street people.
Zhou is a "Master online shopping, online shopping experience for 4 years". In November 29th, that day is the overseas shopping Carnival "black Friday", Zhou login USA Amazon online mall, decided to try the "Yang meat".
In Zhou buy clothes and soap, a male colleague to find she said: "you know xboxone games? Now the game machine discounted blows!" Never buy game machine Zhou opened the black five official activities of xboxone Webpage. "Game performance is good, price 399 dollars now for only $329." Zhou muttering, "however, plus $40 for shipping and more than $30 in customs, how can I afford it?"
Zhou made the decision to give up to buy game machine, choose to buy their own goods, one one orders and payment confirmation.
Game machine suddenly at home
The early morning of the second day, one from the credit card companies SMS awakened in his sleep Xiao zhou. "The message that I pre authorization for an overseas company 3000 yuan." Zhou after asking that, the oversea company is the amazon.
Zhou quickly log in the Amazon shopping mall, found the game machine has already been shipped. Through the query, she found that he did not generate this order. "Game machine or the full price, plus freight and customs were more than 470 dollars, no more tears to cry." Zhou said.
Zhou immediately wrote a English mail to Amazon's customer service, and explained the situation. The evening of November 30th, the customer service email us back: "game is indeed a delivery failure, at present has been sent to Chinese, receiving time is expected in December 3rd, as long as the rejection can complete the refund." Customer service also said, if the Xiao Zhou is willing to leave the game machine, can return the money. "After all, you get the price is not reasonable." Customer service said.
But on the morning of December 1st, Zhou received a big package, she signed open, appeared in front of a game machine using the green boxes packaging. Only in December 3rd did not say "the arrival of rejection, even have no chance to give?" Zhou immediately silly eye.
Zhou overnight to customer service to write a "complaint letter": "I was ordinary China workers a monthly income of about $300, although like game very much, but in the face of their meager income and high credit card debt, I give up reluctantly. But, now the game machine to be rather baffling appeared in the house, let me how to face their own card debt?" This time, the customer said nothing, only refund the overcharged payment.
In desperation, Zhou can only release information in each big online shopping platform, trying to transfer price of $2300 for the game.
The customer said: "the free of charge"
In the late December 3rd, Xiao Zhou saw about Robert Quin's news on the internet. "He told me, be rather baffling received the goods, even without money!" The stimulation of the Zhou unwilling, she again to Amazon customer sent a message: "Dear customer, you have a look this person, you give away so much, I am a hard card slave was only refund the difference and freight." Zhou also enclose about Robert Quin's news, said: "I will refund the full!"
This time, the customer service reply that she couldn't believe his eyes: "well, we send you the game, in the 2 to 3 working days, we will refund the payment." Zhou repeatedly to the customer after verification, to confirm that he is really free to get this game.
Now, a small Monday rejected hoping to buy game machine, decided to leave the station has been upgraded to "game" of the gift. Recently, the small story spread through the circle of friends. "Everybody calls me Amazon is a lucky girl." Zhou said with a smile.
According to the American media reports, in just the past "black Friday", because the computer system error, the Amazon Co will be a group of $5600 (about 35000 yuan) of the commodity, British youth Robert Quin to the residence in the uk.
Quin repeatedly contacted Amazon staff requirements to recover, the other told him: "let you take so many parcels really feel shy, let you be in trouble, the ones we don't, take your own play."
Amazon spokesman said: "this problem has now been solved, I can confirm that, in this case, the customer can keep these have received the goods."
This batch of goods including PSP game machine, LCD TV, flat panel computer, baby stroller and a variety of toys.



[Back]